New Customer Journey, Our newest book!

New Customer Journey, Our newest book!

How to 'catch' today's customer?
To win today’s customer, a new way of thinking is crucial. There is a need for a fundamental transformation in the way we position and develop retail concepts. The absolute trap voor retailers is ‘everything, everytime, everywhere’. This can lead to an enormous complexity in the retail business model. In this book we show you how to make the right choices for successful omnichannel concept development. 

The book is issued by JosDeVries The Retail Company, 

Do you want to order the book? Send an email to: [email protected] 

The special sleeve edition, 'New Retail Relevance' and 'New Customer Journey' together costs 65,- The single edition 'New Customer Journey' costs 45,- euro. 


Special thanks to our Euroshop sponsors:
- Wanzl
- Reklet
- Sens InstoRetail