Tuesday 9 January 2018
Last May we received a special request. The call came from E. Leclerc / Chaves in Portugal. During the previous weekend part of their superstore burned down. The nightmare of every retailer. E.Leclerc / Chaves wanted to be back in business as soon as possible, of course! A challenge that we accepted and last month E. Leclerc / Chaves could open their doors for customers again.
Every cloud has a silver lining. The fire created the opportunity to create a new lay-out and state-of-the-art store design. An evolution of the existing store. The store is all about fresh experience and has numerous of highlights for customers to enjoy. Such as dry-aged beef, an open bakery and pasteleria, an extended range of organic products and, of course, a spectacular (Portoguese) wine department.
The first reactions have been great. Customers comment positively on the new layout, stating that it made shopping easier. They also felt like the store looked bigger than it did before. And, least but not least they described the store as ‘beautiful’! A great compliment after a very challeging proces to open the store as soon as possible. We want to congratulate the team of E. Leclerc / Chaves with the result and thank them for the great cooperation! Absolutely a happy end!
JosDeVries The Retail Company BV
3605 MA Maarssen, P.O. Box 1194
NL-3600 BD Maarssen
tel. : +31(0)346 - 563764
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